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What is 360-degree feedback?

Development does not just happen. It occurs because an individual recognises a need to change to be more effective. Development is also dynamic. Strengths may become weaknesses or be less important in the future, and flaws may suddenly matter. The cornerstone for all personal and professional development is an open and honest look at one's strengths and development needs.

360-degree feedback is a method of systematically collecting opinions about an individual's performance from a wide range of people, including peers, direct reports, the boss, superiors and others.

The person being assessed (the "participant") selects the raters who complete surveys which collect information about skills and behaviours important to leadership effectiveness within their organisation. The participant receives feedback in an anonymised written report and uses the information to create a personal development plan, aligned with the organisation's strategy.

Feedback from multiple perspectives is an essential element in the development process. It enables individuals to see where their skills match or conflict with the organisation's valued behaviours.